Frequently Asked Questions FAQ’s
How long does delivery take with Favourite Auto Accessories?
Orders are dispatched within 2 to 3 working days. Delivery usually takes 7 to 10 working days after dispatch, depending on your location and the courier. You can cancel an order before it is dispatched; once dispatched, it cannot be cancelled.
How do I track my Favourite Auto Accessories order?
Once your order ships, Favourite Auto Accessories emails a tracking number to the address you used at checkout.
Is cash on delivery (COD) available at Favourite Auto Accessories?
Yes. Favourite Auto Accessories offers cash on delivery on all orders across India, with no minimum order value and no COD fee. A part payment of Rs. 250 to Rs. 499, depending on the order, is paid online at checkout, and you pay the rest in cash when the order is delivered.
Can I return or replace a product from Favourite Auto Accessories?
Favourite Auto Accessories does not offer refunds, only replacements for items that arrive damaged, defective or not working. You must request it within 7 days of delivery, with the original packaging, all accessories and proof of purchase.
What should I do if my Favourite Auto Accessories order arrives damaged?
Accept the parcel, record an unboxing video, and email it to support@favouriteauto.com; the team reviews the video and provides a replacement once the damage or defect is confirmed.
Have A Questions?
Chat with our customer support team. Monday to Saturday, 9 am to 7 pm IST.
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